This-is-me Comet. Open samsung members app. Look at bottom of page, select get help. Now go perform your procedure to get your complaint. Soon as it malfunction, go to get help, send log with your concern. Samsung tech will respond within a few days with some resolve. I will try that. Everything seems fine I just can't download picture messages now. The APN is the identifier that tells the phone where and how to access specific things on the network—in this case, MMS. And in the case of Cricket, it sometimes downloads multiple copies, one of which is missing key information required in order to correctly process MMS.
For some reason, this causes issues with MMS even if the correct one is set as the default. I dont know what i have changed.
Did you work it out as this article does not help? Thanks Sue. I am having the same problem. My carrier is thru Verizon. Been a problem for several months now. None of the above fixes my problem. Hi Rhonda! Do you have signal and can you use your device to make calls and texts? Your email address will not be published. Skip to content. Check your network connection.
Free up your messaging space. Remove task-killers. Disable antivirus temporarily. Flash Android 6. How to get MMS messages to download automatically: For the start, you must open up your text messaging app; Then, in the right hand corner, tap the three-dot menu button; Now, choose Settings. Finally, scroll down to auto-retrieve and make sure the box is checked; If you have Group Messaging checked, this gives you the possibility to send a MMS message to multiple people and get responses back in one group message over multiple individual responses.
Leave a Reply Cancel reply Your email address will not be published. How To Flash Android 6. In this mode, all the third-party apps are disabled. Just test the ability of MMS. If messages can be downloaded, a third-party app is a culprit.
Usually, some cleaner apps or antivirus programs interfere with the normal working of your phone. The best way is to uninstall them. If all of these methods fail to work, the only solution is to perform a factory reset.
This can delete all your files, apps, and data. Before you do, you should create a backup for your device.
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